processes for business performance

What's in the report?

James Rowell, lecturer in Operations and Supply Chain Management at the University of Buckingham sets out the business objectives for mapping and managing processes within organisations, using Process Mapping Software (PMS). After interviewing Triaster customers, he has published a report exploring the various benefits of mapping business processes in an organisation.

Learn: 

• About the rationale for PMS
• What contexts can PMS be used for
• Insights into Project Implementation
• About the challenges and successes of implementing a PMS

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